Courses Offered

	Medical Lab Technician
	ECG/Phlebotomy Technician
	Personal Support Worker
	Live-in Caregiver
	Medical Office Assistant
	Physiotherapy & Occupational Therapy Assistant
	Certificate Courses

Medical Office Assistant

What is a Medical Office Assistant?

As a medical office assistant you will be the first person to meet and greet patients and staff upon entering the clinic. You will be required to possess a friendly and welcoming attitude with excellent communication skills. Medical office assistants are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. You serve as basis of communication within the office, as well as plan and schedule meetings and appointments, organize and maintain documents and files, manage projects, conduct research, and provide information by use of telephone, email, and postal service. Working within a medical office, you may be required to transcribe dictation and assist physicians or medical staff with reports, and conference proceedings. Most medical office staff need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures according to their province.

Program Objectives / Job Opportunities

Part I of the program is the ECG/Phlebotomy Technician that covers the Electrocardiography, Venipuncture, and Specimen Handling. (Please refer to the ECG/Phlebotomy Technician Outline for more details)

Part II of the program emphasizes on the practical and theoretical subjects that will teach the students proper managerial skills in working in a medical office. Subjects covered will include financial management, requisition forms, insurance billing, patient documentation and confidentiality, scheduling appointments and meeting organization. By obtaining a dual diploma this allows students to utilize their training in various departments of the health field.
Robetech students have the advantage of working within our fully equipped ECG and Phlebotomy practical rooms and our Internet accessible Computer Lab. Graduates will have a competitive edge when seeking a job with the training we offer in our modern and up-to-date facilities.

Download the full course outline as PDF

Class Schedules